The interests of customers were taken into consideration when developing the Avianca refund policy. The only way to receive a complete refund is to cancel your reservation within 24 hours. The airline is regarded as a top airline by its customers because of its straightforward return policy. Customers who purchased tickets through the airline's website, customer service line, or any other authorized channels are entitled for returns, according to the Avianca Refund Policy. A third-party ticket holder is not permitted to ask for the cancellation of a flight. They are responsible for full ticket price and cancellation fees.